TeDiSMart Fleet Management ("TeDi”) Privacy Notice
Accessibility & Exclusion Policy
Last updated: 2nd June 2023.
Introduction
Consistent with our Code of Conduct and Ethics, The Connection Workshop, owner of Smart Technology Brand TeDiSmart (“TEDi”) is committed to diversity, equity, inclusion, and accessibility of its vehicle fleet Management for customers who have subscribed to the Service. TeDi Team will work with its employees, and clients in a manner that respects dignity and independence to continue to provide product, services, and an environment free of barriers.
Scope
The policy is applicable in Sri Lanka; however, may be modified and adopted for use in other countries including Maldives, UAE and other Countries TeDi has and will have business and operations. The policy applies to employees, volunteers, agents and/authorized persons who deal with the public or other third parties that act on behalf of TeDiSmart.
Our Commitment to Our People and Clients
TeDi is committed to enabling an environment for people to enjoy it’s latest Next Gen innovations:
• Allowing assistive devices, service and support in Vehicle Management in the Home and in a Corporate environment.
• Inviting employees and clients to provide feedback.
EXCLUSION
TeDi Fleet is offered using the services of many other external systems and business solutions. For example, Google Maps. In the unlikely event Google or any other of our external service providers fail to provide the services or stop providing the service needed to maintain TeDi Fleet Services, we shall not be held responsible in such an event.
However, every endeavour will be made to restore services within a reasonable period of time, failing which the Company will reimburse any statutory fees charged upfront for the remainder of the period.
This will not include any hardware cost.
It is also important to note that these external service providers could from time to time revise their pricing policy for the services offered. Any such revision in prices will be automatically billed to the user of the services under advise.
Safe Fleet Privacy
Last updated: 2nd June 2023.
Introduction
This is the privacy policy (this “Policy”) of The Connection Workshop, which include (but are not limited to) the operations of TeDi Fleet Management (“teDi”) portal, mobile applications, and voice artificial intelligence services provided.
• We are committed to protecting the privacy of the information you share with us, online and offline, when you inquire or otherwise communicate with or interact with us about, order, purchase, access, register for, participate in, and/or use (any of the foregoing, “Use”) our websites, applications, products, services and/or other offerings (collectively, “Products & Services”). This Policy describes the types of information that we may collect from you or you may provide us when you Use our Products & Services and our practices for collecting, using, maintaining, protecting, and disclosing (collectively, “Managing”) that information. This Policy does not apply to any information collected by any third party not listed herein, including through any such third party’s website or other application, advertising, or other content that may link to or be accessible from or on any of the Products & Services.
• Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By Using our Products & Services, you agree to this Policy and the way we manage and process your information as defined and described below. In some cases, we may also independently ask you to confirm your knowledge of the terms of this Policy; however, we are not obligated to do so. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued Use of our Products & Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates. In addition, this Policy may be supplemented by additional privacy terms or notices disclosed to you in connection with your Use of specific Products & Services.
CHILDREN’S PERSONAL INFORMATION
• Our Products & Services are directed at Vehicle owners, business professionals and vocational workers; they are not intended for children under 16 years of age. We do not knowingly collect Personal Information (as defined below) from users in this age group and reserve the right to delete such information if we become aware of having collected, processed, or received it without verification of parental/guardian consent.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
In the course of your Use of our Products & Software Services, we collect or receive from you information (“Your Information”, or “Information”) including: (i) information by which you may be directly or indirectly personally identified (including, for example, name, postal address, e-mail address, telephone number or any other identifier by which you may be contacted online or offline) (“Personal Information”), or (ii) that is about you but by itself does not specifically identify you individually, whether directly or indirectly (including, for example, the company or business that employs you and your professional title, or details of your Internet connection, the equipment you use to access our Products & Services, and related transactional and usage details).
In certain cases, where the product is related to vehicle tracking using GPS, we may be required to collect additional information such as verify Vehicle ownership and related information as required by law.
In order to offer you a more consistent and personalized experience in your interactions with us, Your Information, including Personal Information collected or processed in connection with one of our Products & Services, may be combined with Your Information and Personal Information collected or processed in connection with our related Products & Services.
Information separately provided to us via your Use of our Products & Services.
INFORMATION YOU PROVIDE TO US
Your Information and Personal Information may include:
• Information that you provide by filling in forms on our Information Platforms when registering for, subscribing to, or otherwise requesting or Using Products & Services, entering a contest or promotion sponsored by us, or reporting an issue with any of our Information Platforms.
• Records and copies of your correspondence (including contact information), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions and activities you carry out through our Information Platforms and of the fulfillment of your orders for Products & Services.
• Information that you provide when posting comments, feedback or other content on any of our Information Platforms, where applicable.
INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES
As you navigate through and interact with our Information Platforms, we may use automatic data collected about your usage of the platform, for example:
• Details of your visits to and interactions with our Information Platforms, including traffic and location data, activity logs, and other communication and access data.
Information we collect automatically will include only related to use of our platform. These activities help us (i) improve your experience of certain areas of our websites and other digital applications, including the use of specific functionality, (ii) improve our Information Platforms and Products & Services offerings, and (iii) otherwise deliver a better and more personalized service, including by enabling us to:
• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Information Platforms and Products & Services according to your individual interests.
• Recognize you when you return to our Information Platforms.
• Offer you new or other Products & Services that may be of interest to you.
The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Information Platforms. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the applicable Information Platform.
• Flash Cookies. Certain features of some of our Information Platforms may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on that Information Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Cookies that we use include (but are not limited to) the following, provided that any addition to or removal from this list does not require updating this Policy:
• Google Analytics (including: __utma; __utmb; __utmv; __utmz; and _utmc);
• Mouseflow (including: mf_3324fa8f-b066-4fec-917a-9fe9fb2b9efe; and mf_user);
• Website cookie acceptance (including: website_cookiesAccepted); • Content Management System cookie (including: exp_last_activity; exp_last_visit; exp_perpage; exp_tracker; exp_sessionid; exp_expiration; and exp_flash); • Get Clicky (including: _jsuid; and first_pv_66399447); and
• Third Party Cookies (including: _hstc; and _hssc).
Please note that you may delete and block all cookies from any of our websites, but as a result, parts of such website may not work as intended. Most web browsers allow some control of most cookies through the browser settings.
THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
From time to time, we may sponsor webinars, podcasts or other offerings that are hosted by third parties (“Third-Party Offerings”), who serve the related content or applications, including advertisements, to the participants in those Third-Party Offerings. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect Information about you when you participate in or otherwise Use these Third-Party Offerings. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For example google maps relating to any information regarding the map functionality.
HOW WE USE YOUR INFORMATION
We use Your Information, including any Personal Information:
• To create, maintain, customize, and secure your account with us.
• To provide you with Products & Services, access to and interaction with our Information Platforms, and information, content, and business opportunities that you have requested from us or that we think may be of interest to you.
• To help maintain the safety, security, and integrity of our Platforms, Products & Services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Information Platforms and Products & Services.
• To notify you about changes to our Products & Services or our Information Platforms and/or ask for your input to help our research about them.
• To send you account-related notices or respond to your requests, inquiries, comments, or concerns.
• To comply with applicable laws, rules, regulations, court orders or other legal, governmental, or administrative process (collectively, “Legal Requirements”), including to respond to any government, regulatory or other law enforcement request, or to defend against legal claims.
• In any other way that we may disclose when you provide us with the Information.
• Whenever required or allowed by applicable law.
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our customers and other users, and information that does not identify any individual, without restriction.
We may disclose Your Information (including Personal Information available with us, which as described in this Policy, we collect or you provide to us):
• To comply with Legal Requirements, including to respond to any government, regulatory or other law enforcement request, or to defend against legal claims.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.
• To enforce our legal rights between us and you, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us or our affiliates, our customers, or others. (This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.)
• To fulfill the purpose for which you provide the information.
• Whenever required or allowed by applicable law
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of our web-based services may then be inaccessible or not function properly.
INFORMATION SECURITY
We have implemented a variety of technical, physical, and administrative measures designed to secure your Personal Information and to protect it from accidental loss and unauthorized access, use, alteration, destruction and disclosure. However, due to the design of the Internet and other online and wireless technology systems and other factors outside our control, we cannot guarantee that communications between you and our servers or other systems will be free from unauthorized access by third parties or by government entities. The safety and security of Your Information also depends on you. You remain responsible for protecting your username and passwords and for the security of information in transit to us over these systems. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures implemented in connection with our Information Platforms and Products & Services.
CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to this Policy on this page. The date this Policy was last revised is identified at the top of the first page of this Policy.
You are responsible for periodically reviewing this Policy to stay informed about its contents. Your continued Use of our Products & Services after we make changes is deemed to be acceptance of those changes.